I’m a product and visual designer currently working at the Wellcome Trust, a charitable foundation supporting science to solve urgent health challenges.
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Doteveryone was the responsible technology think tank fighting for better tech for everyone. Formed in 2015 with a small and dedicated London-based team, Doteveryone helped to provoke change in how tech is made for five years until its closure in 2020. The Ada Lovelace Institute now maintains Doteveryone’s portfolio of research.
Joining the organisation in 2017, the design team consisted of a strategic design director, a design research lead and one other designer. We worked alongside policy researchers, technologists and various organisations to deliver work exploring issues within civil society, tech policy and responsible technology.
Design played an important role in shaping Doteveryone’s work through prototyping, providing tangible form to the ideas emerging from our research. In addition, the visual language used across various reports and communications was intentionally directed to make discussions around technology and regulation feel more accessible to a broader audience.
Role: UI Design, Prototyping, Graphic Design, Workshop Facilitation
My last major project at Doteveryone was Better Care Systems, an exploration into the impact of technology in the social care sector and its potential to shape the future. This project was done in collaboration with speculative design studio Superflux. Through workshops, interviews, and various research activities, the team delved into the hopes, fears, and considerations that technology might bring to care recipients, workers, and stakeholders.
Within the early stages of the project I contributed to designing research materials and facilitated workshops. The insights gathered from these activities were used to create two short videos—a documentary and a speculative short film depicting the future of the sector. Later on in the project I played a key role in designing and animating the interfaces used by the characters within the film, alongside developing visual identities and assets for fictional organisations featured in the story.
Both videos and the accompanying research report were released in late 2019. They provided a comprehensive summary of evidence highlighting the urgent need for improved data, skills, and cultural support to enhance care in the age of automation.
Role: Stakeholder Interviews, Prototyping, Workshop Facilitation, Graphic Design
Giving Effectively was a project undertaken by Doteveryone and Snook, exploring how the Wellcome Trust’s Public Engagement Team could help to strengthen health research charities within the UK. Focused on addressing the challenges faced by the sector, including scandals, transparency issues, and a decline in credibility, the project sought to support and empower charities in the current landscape.
Under the guidance of a service designer from Snook, we conducted stakeholder interviews with multiple charities to gain insights into their challenges. Additionally, we facilitated an internal workshop within Wellcome to explore the needs of charities, members of the public, and the sector as a whole. Through this research we identified key insights and prototyped two initial ideas—‘Charity as a Platform’ and ‘Citizens Research Centre’.
Role: UI Design, Prototyping
Community Tech was a project aimed at investigating the effectiveness of locally owned digital platforms in better supporting community-shared needs compared to larger tech platforms. Building on prior user research conducted with small civil society groups, we extrapolated common needs and values identified in that research to envision various potential narratives around the need for technology within local community.
Collaborating with a technologist, I prototyped several low-fidelity product concepts for the fictional village of 'Blackhill.' These concepts included a local transport app, a mutual support requests board, and a community volunteering chatbot. Each product concept integrated elements of the narrative within the UI content to illustrate how it could address the day-to-day needs of Blackhill's residents.
Role: Layout, Graphic Design, Cover Design
In addition to my research and prototyping responsibilities, I played a crucial role in designing several key reports for Doteveryone between 2017 and 2019. Many of these reports were not only accessible online but were also distributed in print at various Doteveryone talks and events.
With the aim of making issues surrounding technology and policy more approachable to a broader audience, the reports were intentionally crafted to stand out from typical publications within the policy space. This was achieved through the incorporation of illustrations and a vibrant, soothing colour palette. To bring these reports to life visually, the team collaborated with illustrator Elin Matilda, who was commissioned to produce cover art and other illustration assets that visualised ideas discussed within the reports.
Throughout my time at Doteveryone, I contributed to the creation of diverse assets for events, communications, and social media. Before departing from the organization, I took the initiative to consolidate Doteveryone's brand guidelines, providing the team with a comprehensive resource for consistent and cohesive branding in the future. This effort aimed to ensure a unified and recognisable visual identity across various channels, reinforcing Doteveryone's presence in the digital and public domain.